Start here. This is the direct spoken answer to practice first.
Overview
Hallucination is a product risk only when it is defined against the task and available evidence rather than used as a label for every bad answer.
Hallucination usually means the model produces content that is incorrect, fabricated, or unsupported by the evidence it was expected to use. The wording may still sound confident because the model is generating a plausible continuation, not checking every claim against a source of truth. The exact definition depends on the task: an unsupported citation, an invented API method, and a summary that contradicts its document are related but measurable in different ways.