Start here. This is the direct spoken answer to practice first.
Why this question matters
This scenario combines several async topics into a production investigation. It checks whether the candidate can move from symptom to evidence to safe fix.
I would first confirm where the time is going instead of guessing. I would check request duration, dependency latency, thread-pool counters, CPU, and error rates. If I find .Result or .Wait() on async calls, I would treat that as a serious suspect because it blocks request threads. The immediate fix is usually to make the path async all the way and remove blocking calls.